Thank You, i.Learn Module, Colleague Rewards & Thank You Vouchers

Thank you

We know that you are doing an incredible job, going above and beyond to help our members, customers and fellow colleagues, whilst adapting to this ever-changing and challenging time. We continue to be really grateful for all you’re doing, thank you.

 

Colleague Protection – Knowing what’s required – iLearn training module

To further assist our frontline colleagues in understanding the protection equipment we have introduced and how to apply our policies and procedures around personal protection during the current crisis, we have released a specific Personal Protection Equipment (PPE) i.Learn module for Food, Post Office, Funeral and Childcare.

This module will provide you with all the relevant information that you need to know around the policies, procedures and protection equipment that we have in place and how to apply and use them.

Every frontline colleague must complete this module.  Your manager has been asked to arrange this training for you.  If not, then please remind them and ensure that you make arrangements to complete it as quickly as possible.

You can access your specific module below, and if you have any queries please raise them with your Manager who will ensure you get a prompt response.

Note that to access i.Learn you will require your AD login credentials:

• Food

• Post Office

• Childcare

• Funeral

• Healthcare

You can also find guidance and instruction to help all colleagues understand what procedures and measures have been put in place by each group in the Coronavirus information section on Colleagues Connect here.

 

Colleague Reward – Enhanced Benefits Extended

It has been agreed that the current range of enhanced colleague benefits will be extended in line with the continuation of the UK lockdown for a further 3 weeks until 10th May 2020.

As a reminder here are the highlights of the benefits and measures put in place, which have now been extended.  Full details can be read, under Colleague Reward here.

All colleagues:

• 20% discount in food stores for every Society colleague from today until and including 10th May 2020.

For all colleagues who are currently working in our trading branches, be that Childcare, Food, Post Offices, Healthcare or Funeral. This also includes those that colleagues who have been redeployed into a trading branch from their normal place of work:

From now until and including 10th May, all customer-facing front line colleagues will receive a 10% bonus on the base rate of pay for hours actually worked from the start of next week.

• Any customer-facing front line colleague that currently has a child in our nursery, will receive enhanced discount from 30% to 50% again from Monday.

• All food and post office colleagues who work for 6 hours or more in one shift will receive a meal deal on each day they are working.

• Funeral and healthcare colleagues who work for 6 hours or more in one shift will be able to claim back the equivalent of the cost of a meal deal £3.50 on the days they are working in front line operations.

• Childcare colleagues can get lunch through the nursery kitchen on the days they are at work for 6 hours or more. 

• We have also made arrangements with Creed for Childcare colleagues to receive food delivery parcels. Whilst these will be charged for, it does provide a shopping service for those colleagues who are at work in nurseries.

All these arrangements will be in place until and including 10th May 2020, at which point we will review the current situation.

 

Colleague Thank You Vouchers Update

Time to use Colleague Thank You Vouchers extended until 31^st August

The Colleague Thank You Vouchers, which were issued in November 2019 to eligible colleagues are due to expire in May this year.

Therefore, in recognition of the difficulty in redeeming them before the original expiry date of May 2020 the Society has agreed to extend the expiry date for the Colleague Thank You Vouchers until 31^st August 2020

What does it mean for you?

If you are unable to use the vouchers by the original date (May 2020), the vouchers have now been extended to 31^st August 2020.

To note:

If vouchers have not been received or replacements are required due to misplaced vouchers, this will not be possible until offices reopen (to be confirmed).

To have been eligible, colleagues must have been a member of Midcounties Co-operative and have completed the appropriate lengths of service with Midcounties in the relevant period.

For more information on eligibility criteria please click here.

 

Thumbs Up #TeamMC - How you can get involved

We want you to share a picture of yourself and/or your team with your thumbs up and include a sentence outlining why you’ve given yourself, your team or a team member a ‘thumbs up’ today, along with the hashtag #TeamMC.

E.g. it could be some great customer feedback you’ve had for going above and beyond. Or something you’ve done to help the community that they’re proud of. Or just that the team is Okay.

You can share these either on your group's Facebook groups or by simply sending it to thumbsup@midcounties.coop

We will be posting regular Thumbs Up montages on the homepage of Colleagues Connect, so remember to log on and be reminded of what makes our Society so great, our colleagues. You can also take the chance to give them a pat on the back yourself by commenting on the post.

Check out the latest update here.

We want to ensure we are doing everything we can to help you at this time, and if you have any further ideas or comments then please, let us know using the comments section below or via your line manager. Thank you again for all YOUR efforts, it is appreciated!