Our Thumbs Up Weekly Round Up 12/07
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Published 12 Jul 2020 in Things that matter to you
We know that you are doing an incredible job, going above and beyond to help our members, customers and fellow colleagues, whilst adapting to this ever-changing and challenging time.
We want to share your stories of giving a thumbs up with other colleagues to keep morale high and to show that as co-operators we’re all in this together as team Midcounties. ‘Thumbs Up’ is our way of celebrating all your heroic efforts by sharing your great work and giving other colleagues the ability to like it.
Our Thumbs Up Weekly Round Up 👍
A colourful parent thank you for Co-op Childcare Cainscross 👍 😊
A tasty thank you for our Travel colleague Amanda 👍
Some fantastic customer comments for our new Botley Food store that opened on Thursday 👍😊
A Thank you card for our Bletchingdon Food store, continuing to keep our customers happy 👍
"We would like to register our thanks and appreciation to the staff of the Northway Lane Co-op Food for their help and professionalism during the time we have been in isolation. Their goodwill and delivery service during this time has been exceptional. They have always been cheerful and helpful, even before this Covid19 lockdown period. It is always a pleasure to shop at our local co-op."
A customer thank you for Northway Lane Food store - well done to the whole team instore including the Home delivery service team 👍
A nice thank you to Fordhouses Post Office for helping out at Oakengates Post Office 😊👍
Fordhouses Post Office and Vine Islands Food store received some lovely homemade cakes from a customer who wanted to say thank you for all they had done these last few months. 😊👍🌈
"I just wanted to write to thank you and your team for the excellent service I have received over the last few weeks during the lockdown. The new initiative you adopted at short notice has been excellent, and the orders sent out so promptly. Everyone has been so polite and cheerful and it has made the shopping experience during these difficult times so much easier than it might have been.
I know you are continuing with deliveries and asking as many people as can to “click and collect”, which is a fantastic idea for those who do not yet feel able to come into the store. I, personally, came shopping yesterday and felt quite safe and was happy to browse again and pick up one or two items which I haven’t had for a while!
As a Town Councillor, I would like to applaud you all for taking on this commitment and I know that several of my friends have benefited from this service over the last few months. The people of Wem I am sure are most grateful and I trust they will continue to support you all as we return to 'normal'!
Well done!"
A fantastic thank you for all the colleagues at Wem Food store from Rosemary Dodd, Wem Town Councillor, great work! 👍😊
Reddicap Heath Post Office - "Fantastic lass by the name of Tracey was wonderfully helpful, cheerful and talked to my 9-year old daughter directly and enthusiastically. We left smiling and happy. " Well done Tracey! 😊
Lower Tuffley Post Office - "My parcels were just a fraction over 2 kg which would take them to the higher level of postage. My customers had only paid for 2 kg. The staff were amazing (including the coop staff - who provided me with lighter boxes) fortunately it was quiet and I was able to repack my parcels to fit the correct weight. Cannot fault the 2 staff members"
Fordhouses Post Office - "Excellent customer service. Always a pleasure."
Brewood Post Office - "Always make you welcome. Always helpful and I use this branch in Brewood as an alternative to the one where I actually live as the service is better which means I have to travel 9 miles to do this." Well done Heidi 👍
How you can get involved
We want you to share a picture of yourself and/or your team with your thumbs up and include a sentence outlining why you’ve given yourself, your team or a team member a ‘thumbs up’ today, along with the hashtag #TeamMC.
E.g. it could be some great customer feedback you’ve had for going above and beyond. Or something you’ve done to help the community that they’re proud of. Or just that the team is Okay.
To note: please take care of social distancing for pictures together as we are also following guidelines on this and hope you are too!
You can share these either on your group's Facebook groups or by simply sending it to thumbsup@midcounties.coop
We will be posting weekly Thumbs Up round up every Sunday on the homepage of Colleagues Connect, so remember to log on and be reminded of what makes our Society so great – your colleagues. You can also take the chance to give them a pat on the back yourself by commenting on the post.
Have a look at the videos below from our Cainscross Nursery and our Bicton Heath Food store!
Don’t forget if you have any great pictures or videos post them on your Facebook group or email them to us at thumbsup@midcounties.coop
If you would not like your information shown above, please let us know at Communications@midcounties.coop stating your full name and we will remove as soon as we can.