Phil answers your questions

Click below to jump to the chapters in the video:

00:00 - Intro

00:28 - Why can’t our members view their share account online? And is it possible to add a link to the website so our members can request a statement to be emailed to them?

01:38 - As we continue to combat Retail Crime, what are your thoughts on the effectiveness of the Roaming Officer model in Food stores? As well as the difference it’s made and if we have any improvements in the near future?

03:15 - Is there a rollout schedule for the Electronic Shelf-edge labels? (ESELs) Colleagues are excited by the prospect of these new ESELs but would like to know when they can expect them.

04:42 - The increased colleague discount for Travel to £500 has been a big help. Can this amount stay indefinitely as holiday prices have increased over a number of years, so the £250 discount is usually less than the 10% discount we are allowed to receive?

05:54 - We've recently employed 2 Co-op Food members within our Travel stores due to store closures and they have taken to our sector like a duck to water, what does the future look like over the next few years for Co-op food as there have been some closures within food over the past 6-12 months?

07:36 - A question from Dan - With the launch of the Fairphone 5, can you tell us when the colleague work Fairphones will be introduced?

09:08 - A few questions from Phil to the host