Share of the Profits goes Digital

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Published 22 Mar 2021 in Colleagues
Share of the Profits goes digital on Your Co-op Rewards
This year it's a landmark year where Share of the Profits will be paid digitally for the first time, as part of our commitment to reduce the use of paper across the Society. This follows the member vote in October 2020 at our Half Yearly Meetings where members agreed to receive their Share of the Profits digitally.
Members who are due to receive Share of the Profits, will be communicated to in a phased approach starting from Tuesday 23rd March.
All the information you need to be able to support members on accessing and redeeming their e-vouchers can be found below and on our dedicated How-To section on Share of the Profits here. Make sure you familiarise yourself with the FAQs and the changes this year, so you can best help fellow members.
What are Share of the Profits
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Every time you – and members – shop with us and use your membership card, you earn membership points
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Once a year, these points are converted into Share of the Profits.
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This time, that share is based on points earned between 27th January 2019 and 25th January 2020
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Members can choose to use their share to spend in any of our trading groups, pay it into their share account, or donate it to charity
Changes for this year
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This year, Share of the Profit e-vouchers are available through the new Your Co-op Rewards app
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We won’t be issuing paper vouchers anymore and will no longer exchange vouchers for cash in any of our stores
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This follows an October 2020 member vote to pay Share of the Profits digitally going forward, as part of our commitment to reduce the use of paper across the Society
All your questions answered
You can find more information here, including:
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A summary of changes for your Group
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A step-by-step guide on how members redeem their e-vouchers in your Group
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Frequently asked questions
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Guidance on helping members with queries
How and where members can redeem Share of the Profits
There will be no change for members who have chosen to:
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Credit their energy bill
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Credit their phone bill
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Donate their share to charity
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Pay into their share account
Members who live by a food store can download the Your Co-op Rewards app to use their e-vouchers for:
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Food
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Childcare
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Funeralcare
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Travel
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Online Pharmacy
Members who don’t live near one of our food stores will receive their voucher codes by letter or email, to use for:
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Childcare
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Travel
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Online Pharmacy
For more information, including FAQs and how members redeem in each of the trading group, click here.