Colleague Wellbeing Update & GroceryAid Gold Winners!
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Published 14 Apr 2026 in Colleagues
Your wellbeing is important to us, so we're pleased to introduce a new healthcare benefit called Digicare + which designed to help you stay on top of your health and access support whenever you need it.
Through this service, you’ll have access to:
- Virtual GP – available for you and your family. The virtual GP service is available 7 days a week between 8am and 8pm Appointments can be made within 3 hours on average and consultations last up to 20 minutes including wrap up time.
- Second opinion consultation – get reassurance or explore options by consulting a different doctor following an initial diagnosis
- Mental Health Advice Consultation – speak with a qualified counsellor, cognitive behaviour therapist or psychologist via phone or video usually within 48 hours
- Nutritionist consultation – receive personalised advice on healthy eating, improving your relationship with food and building sustainable habits
- Annual Health check kit – delivered to your home. This simple finger prick blood test is returned to Square Healthcare for analysis, with a personalised personal health report sent directly to you.
All the above benefits are available to you via the Aviva Digicare+ Workplace app, which you can download on Google Play or from the Apple App Store. You can find more information about this benefit on Colleagues Connect.
To register, download the app and use the access code – 1207
Read more here.
GroceryAid Gold Award winners!
We are delighted to share that we have been recognised as a Gold Award winner by Grocery Aid for the 5th year! Achieving gold status by supporting the charity through awareness, fundraising and volunteering we would like to give a big THANK YOU to everyone who has got involved.
Please remember that GroceryAid services are available to all OurCoop colleagues, and they offer a wide range of support including emotional, financial, and practical, for more information please visit their website GroceryAid.
If you require emotional support or practical advice you can call their free helpline on 08088 021 122.
GroceryAid Day is back on 30th April 2026!
GroceryAid Day is returning on Thursday 30th April 2026 to help raise awareness about the FREE and confidential welfare support available to colleagues so look out for more information on how you can get involved closer to the time.