Your Co-op Members App

We've put together a few resources to support you in understanding more about membership, having good conversations and the Your Co-op members app. Allowing you to speak to our members and customers confidently about all things membership. 

• Membership slides - full version 
• Membership slides - limited version
• Membership briefing notes
• Membership conversation prompts 

How do I sign into the app?

To sign into the app you need your email address and password registered with us. Don't worry - if you aren't sure what your details are, just click 'Register' when you download the app. You'll need the last 9 digits of your membership number and your postcode. 

There are a few things you can check if you are struggling to sign in. First check that your membership number will start with 633174 950. Your postcode is the one that you have supplied us with most recently, if you have moved to a new house, this may be your old postcode.

If you are still struggling to log in, our membership team are on hand to help, just contact them on member.communications@midcounties.coop 

I don't have a smartphone - do I miss out?

As well as the members app, we also have a website – from here you can view all the same content as the app, but you won’t have access to the virtual card or your vouchers.

How can I find out about the latest offers?

Your offers will be updated regularly on your app and website so just check it regularly to see what’s new.  We will send you reminders too.  You can tell us about the things that particularly interest you by going into ‘settings’ on your app or website yourcoopmembership.coop.  Just choose ‘manage your interests’ and highlight what interests you.  And if you would rather not hear from us at all then just opt out of email and/or SMS when you are in settings.  We will always respect your marketing preferences.    And if you change your mind later you can go to the same link and update your preferences.